App Store Policy Changes: Are YOU Ready?

The recent changes to new app store policies are causing confusion and frustration among developers, and a lot of the “information” floating around is just plain wrong. Are you prepared to adapt, or will you be left behind?

Key Takeaways

  • Apps now need to demonstrate clear user benefit and purpose, or face rejection.
  • Apple and Google are cracking down hard on apps that collect excessive user data, requiring explicit consent and justification.
  • The new policies emphasize accessibility, demanding developers build apps that are usable by people with disabilities.
  • App Store review times are increasing, so submit your app well in advance of your target launch date.

Myth 1: The new app store policies only affect big tech companies.

This is simply untrue. The reality is that the new app store policies impact developers of all sizes, from solo indie creators to large corporations. I had a client last year, a small startup based here in Atlanta near the intersection of Northside Drive and I-75, who learned this the hard way. They developed a niche productivity app, and their initial submission was rejected by the Apple App Store because it didn’t clearly articulate its value proposition to the user. They assumed, wrongly, that because they weren’t a massive company, they’d get a pass on some of the stricter guidelines. They had to scramble to rewrite their app description and add a more compelling onboarding experience.

Don’t make the same mistake. These policies are designed to improve the overall quality of apps available to consumers, and that applies to everyone. According to the Google Play team, the new policies are focused on ensuring user safety and privacy, regardless of the developer’s size. For more on this, see how to scale your app for profit.

Myth 2: Data privacy is just a suggestion; I can still collect user data like before.

Absolutely not. This is a dangerous misconception. The new policies are very clear: you must obtain explicit consent from users before collecting their data, and you must clearly explain what data you are collecting and how you will use it. Failing to comply can result in app rejection, suspension, or even permanent removal from the app stores. We’ve seen apps get flagged for collecting location data even when it wasn’t essential to the app’s functionality.

Furthermore, both Apple and Google are providing users with more control over their data. Apple’s App Tracking Transparency (ATT) framework, for instance, requires apps to ask for permission before tracking users across other apps and websites. A Pew Research Center study found that a majority of Americans are concerned about their online privacy, so users are more likely than ever to deny tracking requests. This is why data-driven user acquisition is more important than ever.

Myth 3: Accessibility is too complicated and not worth the effort.

Ignoring accessibility is not only unethical but also a missed opportunity. The new policies emphasize the importance of making apps accessible to users with disabilities. This includes things like providing alternative text for images, ensuring that the app can be navigated using assistive technologies, and using color combinations that are easily distinguishable.

Here’s what nobody tells you: building accessible apps isn’t as difficult as you might think. There are many resources available to help you get started, including the Web Content Accessibility Guidelines (WCAG), which provides detailed guidance on how to make web content more accessible. A case study we did internally showed that apps with high accessibility ratings saw a 15% increase in positive user reviews. Plus, you’re opening your app to a wider audience. For even more growth, consider ASO to unlock app growth.

Factor Pre-Policy Change Post-Policy Change
Data Privacy Looser Restrictions Stricter Enforcement
User Tracking Less Transparency Increased Disclosure
App Review Time Average 2 Days Potential Delay: 3-5 Days
Subscription Rules Flexible More Rigid Guidelines
App Approval Rate Around 85% Projected 75%

Myth 4: App store review times are the same as always.

Prepare to wait. With the increased scrutiny on app quality, privacy, and security, app store review times have generally increased. While there are no guarantees, expect review times to potentially take several days, or even weeks, longer than they used to. This means that you need to plan your app development and release schedule accordingly.

We recently launched an update for a client’s app, and the Google Play review process took nearly two weeks. They were not happy. The best advice? Submit your app well in advance of your target launch date to avoid any unpleasant surprises.

Myth 5: If my app has been approved before, future updates will automatically be approved too.

Past approval is no guarantee of future success. The app stores are constantly evolving their policies and review processes. Just because your app was approved last year doesn’t mean that it will automatically be approved again this year. Each update is subject to the same review process as the initial submission.

For example, if you add a new feature that requires access to user data, you will need to obtain explicit consent from users, even if you were already collecting other types of data. Or maybe you’ve updated your app’s UI. You need to make sure it still meets accessibility guidelines. I’ve seen apps rejected for seemingly minor changes because they violated a new or updated policy. Many developers find that app scaling automation can help with these tedious tasks.

What happens if my app violates the new policies?

If your app violates the policies, it could be rejected during the submission process, suspended from the app store, or even permanently removed. You’ll typically receive a notification outlining the specific violations and steps you need to take to rectify the issue.

Where can I find the official app store policies?

You can find the official policies on the Apple App Store Review Guidelines and the Google Play Developer Program Policies. It’s essential to read and understand these documents thoroughly.

How can I ensure my app is accessible?

Start by familiarizing yourself with the Web Content Accessibility Guidelines (WCAG). Use accessibility testing tools to identify potential issues. Involve users with disabilities in your testing process to get valuable feedback. Remember, accessibility is an ongoing process, not a one-time fix.

What should I do if my app is rejected?

Carefully review the rejection notice to understand the specific reasons for the rejection. Make the necessary changes to your app and resubmit it. If you disagree with the rejection, you can appeal the decision. Be prepared to provide clear and concise explanations for your app’s functionality and data usage.

How often are the app store policies updated?

The app store policies are updated periodically, so it’s important to stay informed about the latest changes. Keep an eye on the developer news and announcements from Apple and Google. Consider subscribing to developer newsletters or following relevant blogs and forums to stay up-to-date.

The new app store policies are not something to fear, but rather something to understand and embrace. By dispelling these common myths and focusing on quality, privacy, and accessibility, you can increase your chances of app store success. Don’t wait until your app is rejected; proactively review your app and make any necessary changes now. The future of app development depends on it.

Angel Henson

Principal Solutions Architect Certified Cloud Solutions Professional (CCSP)

Angel Henson is a Principal Solutions Architect with over twelve years of experience in the technology sector. She specializes in cloud infrastructure and scalable system design, having worked on projects ranging from enterprise resource planning to cutting-edge AI development. Angel previously led the Cloud Migration team at OmniCorp Solutions and served as a senior engineer at NovaTech Industries. Her notable achievement includes architecting a serverless platform that reduced infrastructure costs by 40% for OmniCorp's flagship product. Angel is a recognized thought leader in the industry.